HP L1910A#B1H Scanjet 5590 Digital Flatbed Scanner
by Hewlett Packard
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List Price: Our Price: Calculated in a shopping cart Availability: Usually ships in 24 hours Category: CE See more product details |
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Customers in the UK,
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Digital Cameras Photo Reviews of HP L1910A#B1H Scanjet 5590 Digital Flatbed Scanner
Customer Review: This scanner sucks.
Summary: 1 Stars
Sorry for the juvenile review title, but there's really no other way to put into words the frustration that I have experienced from trying to work with this stupid thing.
The interface is cumbersome and largely unnecessary. I bought it because, at the time, it was just about the only reasonably-priced multi document feeding scanner I could find. I don't need this multi document feed for office work, like most people; I need it for animation. If you're at all familiar with the process of animation, it requires that MANY MANY MANY pictures be used, and I was looking forward to cutting down on my work time by having the scanner do most of my paper loading for me. Oh, foolish little me!
Not only does the paper jam 60% of the time, but the scanner always wants to scan it into the stupid software that came bundled with the scanner. So even if I'm trying to scan an image directly into Adobe Photoshop, I first have to go through the "HP Gallery" or whatever, copy the picture, and bring it in that way. I set it so that it automatically scans into Photoshop, but when I turn off my computer, it forgets its new instructions and goes back to uploading everything in the HP Gallery. It eats up time, desktop space, and PATIENCE.
Oh yes, and the TWAIN drivers that it supposedly comes with won't work on my Macintosh. Sure, it specifies that NOW, but back then when I was doing tireless research on the product, it didn't tell me that you can only get the drivers on a PC, so I basically wasted $500.00 on a piece of machinery that isn't compatible with my platform, my animation program, nor my sanity.
HP wasn't much help; they advised me to download some free software from their site that would install the TWAIN drivers that I'd need to work with my animation program, even though the software was originally for a digital camera and not a scanner. "It should still work, even though it's not technically for that hardware," says the guy. Well, no, quite frankly. It does not, in fact, work. All that it does now is confuse my scanner for a digital camera and refuse to upload anything into Photoshop or any other program for some bizarre reason. In uploading the digital camera software, by the way, it completely wiped the existence of the scanning software that I already had on my computer so that I had to manually upload it again.
I can't wait to sell this thing and get at least a portion of my money back. This thing is such a headache, please don't waste your time with it.
Customer Review: Don't Buy This Scanner
Summary: 1 Stars
Constant jamming, especially in duplex mode, very difficult to get the paper out of the machine once it jams. Customer Review: I returned *two* of these scanners!
Summary: 1 Stars
This scanner was appealing because of the low cost/features combo. The first one we received worked alright for about 100 pages worth of scanning then the ADF started to pull more and more to one side very quickly resulting in jamming every page into a little ball. We called HP, they called it defective and took it back.
Second scanner, I had only half-unpacked the unit when I realized that the 'cancel' button on the front panel had been crushed down into the chassis. Called HP, they called it defective and took it back.
I'm looking at the Xerox DocuMate 510 now, hopefully it won't fall apart.
Customer Review: I returned mine
Summary: 3 Stars
I have been looking for a reasonably priced duplex ADF scanner for some time now, I want to scan a file cabinet of documents and shred the originals. I thought this HP was it, it isn't. I spent several hours over a few days giving this guy a workout. I scanned stacks of bank statements (30-35 pages at a time) (8.5 x 11) and mortgage documents (8.5 x 14) both single sided and double sided. Several times the ADF jammed (roller slipped and eventually gave up) and I had to man handle the stuck page out, I could find no way to release its grasp of the paper. These were not glossy pages, just typical bank statements. Other times one or two pages of a stack of 35 would scan in only a third of the page. It cannot scan duplex pages longer then 12 inches, I don't know why. Duplex scanning takes more then twice as long as simplex because it has only a single scanner and must flip the page (I think it does this flipping twice). The software wasn't smart enough to handle scanning mix length pages, if I had a document (for example: mortgage papers) with a mix of letter and legal size pages I had to tell the software that all the pages were 14 inches long otherwise it truncated the legal size to 11 inches. It all boils down to a lack of trust for me. Before I go shredding originals of these documents I need to be able to trust that I have good electronic copies and this scanner/software didn't establish that trust.Customer Review: What a piece of junk!
Summary: 1 Stars
I originally wrote that this scanner was great, but boy was I wrong. It jams, it stops working for no apparent reason and the Twain and WIA user interfaces are horrible. I have gone through 3 scanners and 2 returns of the ADF to HP for replacement with no luck. What a piece of junk. I purchased a Xerox Documate 510 which seems to do a much better job. I'm sending this thing to HP's CEO for his new office door-stop.