HP DF800 8-Inch High Resolution Digital Picture Frame with Remote
by Hewlett Packard
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List Price: Category: Digital Camera See more product details |
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Customers in the UK,
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for British Pounds
Digital Cameras Photo Reviews of HP DF800 8-Inch High Resolution Digital Picture Frame with Remote
Customer Review: HP 8 inch photo frame
Summary: 4 Stars
PRO:No problem ordering. Item was received in three days.
Frame was well constructed and mostly worked as expected.
CON:Was not able to insert photos into internal memory in the
desired sequence order. No matter what I tried, the frame
chose its own sequence of display. HP support could not help.
There is no apparent means to re-order sequence internally.
Customer Review: This is junk, keep looking
Summary: 1 Stars
Watch Video Here: http://www.amazon.com/review/REUEV6XZBFBB4 When Slide Show Interval is set to 1 minute, the frame works fine. When Slide Show Interval is set to 1 hour, Everything seems fine, then when the hour was up, the photos began to switch at a rate of about 1 photo / second. I figured I must have a bad frame, so I exchanged it. The replacement did the exact same thing, leading me to believe the firmware is buggy. This is sloppy quality control, and not what I would expect from the name HP. I tried to call HP technical support on the long shot that they had a simple, quick fix for me. After navigating a computerized menu for 15 minutes because digital frames are not even in the product catalog (or their website), I kept hitting "0" until an agent came on the phone. I obviously got a call center in India and had real communication problems from the start. The agent insisted on my name and phone number, since it was necessary to start a "Customer Profile" before I could be handed off to technical support. At this point I thanked the agent and told her I would be returning the product and no further conversation was necessary. BOTTOM LINE: FIRMWARE IS BUGGY, DO NOT BUY THIS PRODUCT!